paulo's CV
paulo silva
Chief Executive Officer | Hospitality Operations
Profile summary
Strategic Chief Executive Officer with 34 years shaping hospitality operations and business strategy across international markets including GCC experience. Trilingual in English, Portuguese, and Spanish, known for directing enterprise execution, team development, and end-to-end concept design. Committed to driving operational excellence and stakeholder alignment.
Career highlights
Hospitality Enterprise Leadership: Directed executive strategy and operational execution for Krystal Apple within a restaurant group, managing stakeholder relationships and vendor partnerships.
Venue Management Operations: Steered daily venue functions and set service standards for front-of-house and back-of-house teams to maintain operational consistency during the 2023 period.
Administrative Direction: Directed venue operations and administrative workflows during the 2022 to 2023 period while managing business execution for consulting operations.
Multi-Outlet Operations: Managed daily operational workflows across 4 venues to ensure consistent service delivery and coordinated staff schedules and venue readiness.
Key skills
Professional experience
Directs business operations and advisory services for food and beverage hospitality ventures. Steers organizational growth and client engagements while overseeing training initiatives and project lifecycles.
- Shaped strategic vision for client ventures.
- Designed end-to-end hospitality concepts.
- Built and trained professional teams.
- Managed project execution through pre-operations.
Directs corporate strategy for a captive portal marketing software vendor, overseeing database operations and technical infrastructure for food and beverage venues. Manages business planning and market positioning across international markets.
- Architected Wi-Fi system integration tools for food and beverage venues, directing marketing databases and technical infrastructure.
- Shaped business operations for the captive portal software, guiding product direction and market positioning across international markets.
Steered enterprise strategy and operational execution for Krystal Apple within the restaurant group. Governed large-scale commercial structures, aligning cross-functional divisions to meet business targets and corporate milestones.
- Executed end-to-end business expansion plans.
- Managed executive stakeholder relationships and vendor partnerships.
Reported to ownership while guiding multidisciplinary venue staff across front-of-house and back-of-house functions. Defined operational strategy and established service standards for the establishment in Dubai.
- Steered venue operations and coordinated staff workflows to maintain service standards across shifts at Taikun Show Club in Dubai.
- Managed vendor communications and resolved scheduling issues for daily events during the 2023 operating period.
- Directed venue operations for Krystal Apple during the 2022 to 2023 period.
- Steered day-to-day operations for high-profile hospitality venues such as Scalini and Bagatelle.
- Positioned super deluxe venues to achieve a number one worldwide ranking.
- Steered daily venue administration and hospitality workflows to maintain operational continuity.
- Shaped venue administrative procedures and coordinated executive leadership meetings.
- Coordinated staff schedules to maintain venue readiness.
- Managed daily administrative workflows and operational tasks for the lounge.
- Managed daily operational workflows across 4 venues to ensure consistent service delivery.
- Coordinated staff schedules and venue readiness for Inka Lounge, Ace Lounge, Cash Club, and Above Lounge.
- Executed pre-opening setup tasks for venue operations to prepare for public launch.
- Coordinated daily operational requirements during the startup phase.
- Controlled daily venue service schedules and assigned facility operations to maintain standards.
- Supervised staff assignments to execute service delivery across the venue.
- Coordinated internal teams for nightly execution of venue services.
- Managed venue operations throughout the 2014 to 2015 timeframe.
- Directed daily operations for restaurant locations.
- Managed administrative workflows across departments.
- Coordinated staff schedules to maintain service execution during peak hours at the venue.
- Managed daily venue logistics and resolved operational issues as they occurred on the floor.
- Controlled retail store administration and commercial workflows to maintain operational continuity.
- Directed inventory and sales processes to support store transactions.
- Instituted performance evaluation standards across departments to govern personnel administration.
- Coordinated hospitality execution across diverse nightlife and dining venues in Norway.
- Managed daily operations across Babushka Club, Propaganda Club, and Little Havana.
- Coordinated administrative functions and venue procedures in London establishments.
- Managed daily bar and consulting operations to maintain service consistency across venues.
- Coordinated staff scheduling and floor management across multiple hospitality venues.
Education
Languages
English · Professional
Portuguese · Professional
Spanish · Professional